FAQs

Payment

You can order and pay online using Paypal.

Product Descriptions

Every care has been taken to ensure accuracy of description, specifications, colour and price of all products; however there may be occasional errors. In this event you will be provided with a full explanation and a corrected offer. All items are offered subject to availability. The information displayed is considered as an invitation, not as a confirmed offer for sale. The contract is confirmed upon supply of goods.

All items are offered subject to availability at the time of ordering.



Data Protection

We will keep a record of your name and address to send you news and information on our products and events. From time to time we share information with carefully selected organisations whose products may be of interest to you. Please complete the relevant boxes when you place an order.


Security

This site uses Paypal to handle transactions, for information on privacy of customer information, visit https://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside
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Returns Policy

If you are not entirely satisfied with an item, please return it to us (in its original packaging and with all relevant documentation) within 28 days and we will be happy to exchange it or refund your money. Please note that when returning an item, the parcel is your responsibility until it reaches us. We recommend that you ask your post office for a proof of posting (available free of charge). This guarantee does not affect your statutory rights.


Delivery Address

We are unable to deliver to any PO Box or BFPO address
Please note we will normally despatch goods to the cardholders address. We're also happy to arrange a delivery to your place of work, call us on +44 (0)1634 823 826 or contact us via the enquiries page - click here|